BEAUTIFUL
HANDMADE GIFTS
NEW ZEALAND

09 473 7052

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Returns and Refunds Policy

Creative stuff is committed to providing quality products to our customers.

Refunds

We do not offer you a refund or exchange. All our products are custom made goods that are exempt from being refunded. These items have been made specific to your requirements and therefore cannot be refunded or exchanged once they have been made.

Returns (Wrong item or delivery)

If there are any discrepancies with your order or if you have been incorrectly delivered the wrong item(s), please contact us at [email protected] within 2 working days of your order being delivered to enquire about any necessary corrections. Please include any relevant photos with your enquiry showing the discrepancy to help us assess it. Incorrectly delivered items that are being returned for an exchange need to be unused.